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Penny from Ontario's Story

When I asked for help for my 96-year-old mother, the social worker assigned to us was very rude and unprofessional. My mom had been living on her own and had been managing with my daily help until it was no longer safe. The worker suggested I move in with her and send her to a physiatrist. I only received the respect and help my mom needed when there was a police incident. My mom was then placed in a full-care facility and passed away six weeks later. Our seniors need to be treated with respect and be safe. I was going to report my experience but because it was such a stressful time I did not. Thank you for giving me this opportunity.